Data Privacy
Statement.

Introduction

Kikao Media Group is committed to protecting the privacy and personal information of individuals who interact with us, including our audiences, clients, partners, suppliers, contributors, employees, applicants and other third parties we engage with.

We handle personal data in accordance with Article 31 of the Constitution of Kenya, 2010, the Data Protection Act, 2019 and applicable subsidiary legislation and regulations.

This Data Privacy Statement explains what personal information we may collect, why we collect it, how we use it, how we protect it and the rights you have in relation to your personal data.

Definitions

For the purposes of this statement:

• “You” refers to any individual who interacts with Kikao Media Group.
• “Kikao Media Group”, “Kikao”, “we”, “us” or “our” refers to Kikao Media Group and its relevant businesses, platforms and services.
• “Personal Data” means information relating to an identified or identifiable individual.
• “Processing” means any operation performed on personal data, including collecting, recording, storing, using, sharing or deleting it.

Collection of Information

We may collect and process personal information when you interact with Kikao Media Group, our websites, digital platforms, social media channels, content, events or services.

Depending on how you interact with us, the information we collect may include:

• Name
• Phone number
• Email address
• Organization or company
• Job title or professional information
• Location information where voluntarily provided
• IP address
• Website usage information
• Information submitted through forms
• Information provided during inquiries

We may collect this information when you, for example:

• Contact us through our website, email, telephone or social media platforms.
• Submit a client services brief or other online form.
• Subscribe to or interact with our digital content.
• Participate in interviews, discussions, events, surveys or other Kikao activities.
• Apply for an employment, internship or apprenticeship opportunity.
• Engage with us as a client, partner, supplier or service provider.
• Visit our physical premises where applicable.

How We Use Personal Data

We use personal information only for legitimate and specified purposes.

These purposes may include:

• Responding to inquiries and requests.
• Providing and improving our services.
• Communicating with clients, partners and audiences.
• Managing client projects and business relationships.
• Processing applications for employment, internships and other opportunities.
• Understanding how audiences interact with our digital platforms and content.
• Conducting research, analysis and reporting.
• Sending relevant updates, where permitted by law and applicable consent requirements.
• Protecting the security and integrity of our systems and platforms.
• Complying with legal and regulatory obligations.

Personal Data Retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

The period for which information is retained may depend on the nature of the information, the purpose for which it was collected, our legal obligations and legitimate business requirements.

When personal data is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it.

Disclosure of Personal Data

We do not sell your personal information.

Where necessary and lawful, personal data may be shared with carefully selected third parties or authorities for legitimate purposes.

This may include:

• Government bodies, regulators, courts or law enforcement agencies where legally required.
• Service providers who assist us in operating our business, websites or digital services.
• Technology, hosting, analytics or production service providers where necessary.
• Professional advisers and consultants where reasonably required.
• Business partners where disclosure is lawful and necessary for the service being provided.

Where we share personal data with third parties, we will take reasonable steps to ensure that appropriate safeguards are in place.

Direct Marketing

Where required by applicable law, we will seek your consent before sending direct marketing communications.

You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

Opting out of marketing communications will not affect communications that are necessary for an existing service, transaction, contractual relationship or legal obligation.

Cookies & Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website and improve the user experience.

Depending on the technology used, information collected may include IP address, browser type, pages visited, approximate location, date and time of access and information about how you interact with our website.

You can manage or restrict cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

Third-Party Links & Platforms

Our website and digital content may contain links to third-party websites, platforms or services.

These third parties operate independently from Kikao Media Group and may have their own privacy policies and practices.

We encourage you to review the privacy policies of third-party platforms before providing them with personal information.

Personal Data Security

Kikao Media Group takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss or destruction.

These measures may include access controls, secure storage, account protections, monitoring and other appropriate security practices.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Transfer of Personal Data

Where personal data is processed or transferred by service providers located outside Kenya, Kikao Media Group will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements.

Where required by law, appropriate safeguards will be put in place before personal data is transferred to another jurisdiction.

Your Data Protection Rights

Subject to applicable law, you may have the following rights in relation to your personal data:

• Right of access — to request information about personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete personal data.
• Right to object — to object to certain forms of processing of your personal data.
• Right to withdraw consent — where processing is based on consent, you may withdraw that consent.
• Right to erasure — to request deletion of personal data where there is a lawful basis for doing so.
• Right to data portability — where applicable, to request personal data in a structured and commonly used format.
• Right to restriction — where applicable, to request restriction of certain processing activities.

Contact Us

If you have questions about this Data Privacy Statement or would like to exercise your rights in relation to your personal data, please contact Kikao Media Group through the details below.

Changes to This Statement

We may update this Data Privacy Statement from time to time to reflect changes in our services, technology, legal requirements or data protection practices.

When changes are made, the updated version will be published on this website.

Last updated: September 2026